Does YourCA email my customer when I book a visit?
- Open Company admin, then Service, then Customer emails.
- Turn on Visit booked, On the way or Visit moved.
- From then on, booking or moving a visit on the Schedule emails the customer the day, the time and who is coming, and the tech pressing On the way tells them they are coming now.
- The Schedule says when the customer was emailed.
Worth knowing
The email goes from your business name and a reply comes to your business email, so add that email in Company admin first. A customer with no email on their record gets none.