Guide · 367 answers

How YourCA works, step by step.

How do I use a request from my website?

  1. Open Requests, then New, and press the request marked Website.
  2. Check the name, phone, address and what they need, each marked Typed on your booking form.
  3. Press Use these. YourCA makes the customer and the site, or uses the customer who already has that email.
  4. Quote it or book it as any other request.
Worth knowing

Nothing a customer types makes or changes a customer by itself. The same caller twice in ten minutes is one request.