Yourca says the total did not match xero?
What it does today
Connecting Xero is not open yet, and nothing YourCA made is in your books. So none of these refusals can reach you. Serving a claim, the payment schedule, retention and the claim history all work today. Connecting opens after both accounting connections are tested end to end against a real account. Then it is one press under Company admin, Plan, then Connections.
- Connecting Xero is not open yet, so none of these messages can reach you today. Below is what each one says when connecting opens.
- If YourCA says the total did not match, it kept nothing and removed the document it made from your Xero. That is on purpose: an invoice in your books for a figure that is not the claim is worse than no invoice. Send it to support and somebody looks at it.
- If you deleted or voided the draft in Xero, the panel says so and offers to draft it again. Nothing is stuck.
- If your Xero login reaches more than one organisation, YourCA refuses. It does not guess which one to invoice from. Sign in again and grant access only to the organisation this account invoices from.
- When you disconnect, new claims stop drafting an invoice, and payments stop arriving against your claims. Everything already in your Xero stays there. YourCA also removes itself from your Connected Apps at the same time.
Worth knowing
Whatever goes wrong, YourCA never approves or sends an invoice. Every document it creates is a draft, and Xero cannot email a draft. So nothing reached your builder unless you sent it yourself.