Guide · 245 answers

How YourCA works, step by step.

How much am I paying?

  1. Open your account menu, the round mark with your initial. Choose Company admin, then Plan, which opens on Your plan. Only an office admin can open it.
  2. Subscription is one card. It says what the business is on, and lists what the plan covers.
  3. It offers Complete two ways: A$1,999 a month ex GST, or A$19,990 for a year with two months free.
  4. The yearly price is offered while nothing is running yet. To move a live plan between the two, email admin@yourca.ai and we move it for you. The app cannot switch a running subscription itself.
  5. Start Complete, or Start Complete for a year, takes you straight to Stripe to enter a card. Nothing is charged while you are on a trial. An account still on its free job has no recurring bill at all.
  6. When you come back from Stripe, Your plan says it is confirming your subscription. Then it says the plan is active and every job is open.
  7. If you back out of Stripe, it says the card was not charged. Both buttons are there to try again.
  8. After your free job, a job with no plan running opens on Quote only, because quoting is free. Every other tab on it says so and offers Subscribe, which brings an office admin here.
  9. When the plan is running, Manage subscription on that card opens Stripe. Stripe holds the card and the invoices, and you cancel there.
  10. An account still on its free job has nothing to manage, so the button is not there.
  11. What you have been charged lists every charge on the account. A refunded charge stays on the list and shows what went back.
Worth knowing

Every price on that screen is ex GST. GST is added at checkout. A job you started stays live forever. So wrapping one up costs nothing and gives nothing back, and there is no plan cap. Your first job is free, with no card.