Open Reports, press Your builders, then How they pay.
You get one block for each builder you served a claim on, most recent first.
Each block shows how long they usually take to pay, and how far past the due date that is.
It shows what share of your claims they agree to pay, how often they pay short, and how often they pay short with no reason.
It shows how often they never answered a claim at all, and how often they never decided a variation you sent them.
The same block shows on a contract review, under how their terms compare, when you worked for that builder before.
That is the reason for it: you read what they are like to be paid by before you sign the next contract.
It is your own record, and only yours. Nothing here comes from another YourCA account. Nothing is compared against other customers. None of it leaves your account.
Every figure says what it is based on. No average or rate shows until at least three of your claims are behind it.
Below that, you get the counts and a line that says there are too few. A confident answer from one claim can lose you a tender.
Days to pay is the middle value of your paid claims, not the average. So one job that went to adjudication does not become their normal. The fastest and the slowest are named beside it.
Days late counts from the day payment fell due. That is later than their deadline to give you a payment schedule. A negative number means they usually pay early.
If they never answered a claim with a payment schedule, it counts as never answered, not as certified nothing. These are different facts, and YourCA never mixes them.
Read twice before you sign: how often they paid short with no reasons at all.
Under the Security of Payment Act, a respondent cannot later rely on a reason that was not in the schedule. So you are in a strong position against a builder who usually leaves it blank.
The line at the foot of each block says how the jobs were matched.
Matched by ABN means they are the same company, as a matter of record. Matched by company name is a good guess. Check that the jobs really are the same company before you rely on it.
A variation you withdrew yourself never counts against them.
Only variations you recorded as sent count. One that lapsed with no answer counts as unanswered, because that is what lapsed means.
It fills in as you serve claims on jobs that have a head contract linked, because the contract names the builder.
Claims on jobs with no contract linked are counted at the foot of the section. They are not quietly left out.
Nothing here is stored. YourCA works it out again each time you open it. So a payment you record this morning is in the answer this afternoon.
This reading has no Download, on purpose.
It is your private view of your own customers. A file named after a builder is the one thing here you would least want to leave your business. Everything it says is on the screen when you want it.
