Guide · 245 answers

How YourCA works, step by step.

Why can I not see a job?

  1. A person sees the jobs they are on. An Owner or an Office account sees every job the business holds. So only they can see a job that nobody is on yet.
  2. Open the job they are missing. Open the project directory. Under Who runs this job, press Add somebody to this job.
  3. If they need every job, turn on On every job on their row in Company admin instead.
  4. A worker on site is different. Their jobs come from the roster, so put them on the day they work.
  5. The same rule applies everywhere, not only the job list. Search, the reports, the rollups and the morning and Monday emails all show the jobs you are on and nothing else.
  6. That includes the working lists as well as the figures: the week your crew is rostered, the hours they clocked and their download, the in tray of forwarded email, the questions the builder has not answered, and the hold points that fall due.
  7. A person on no jobs sees an empty switcher that says so, not a broken one.
Worth knowing

Reports and the cross job readings narrow the same way, and say so on the screen when they do. If a figure looks low to somebody, the cause is usually the jobs they are on, not a missing job.