How do I raise an NCR?
- No button writes one from nothing, on purpose. A finding with no failed point under it is somebody's opinion. It is the first thing anybody attacks later.
- Open the inspection point on Site. Record what you actually measured, and sign it.
- If the reading is outside what the plan accepts, the point fails. YourCA raises the non conformance immediately.
- It gets its own number on this job. It shows the acceptance range it missed and the reading that missed it.
- If a HOLD point fails, it raises a major non conformance, because a hold point stops the work. Any other point raises a minor one, and you can change that while it is open.
- The point keeps its own reading and its own history. The non conformance is the item you close out.
- Find it under Site, then ITPs, then Non-conformances. It shows what it waits on and the date by which it must be put right.
- Filter on the band narrows that list to Still open or Closed out, to one severity, or to the ones past their put-right date.
- Open it and press Close it out. Add what you did and photographs of the fix.
- It does not close with an empty corrective action, or with nothing attached.
- Wait until the photo finishes attaching before you press. Then the close out carries the picture, not a reference to one.
- Download it. You get one file on your letterhead with the finding, its number, its source, the corrective action, the close out date and the evidence that closed it.
- You send it. YourCA never sends anything for you.
Worth knowing
An open one downloads as open, and says so on its face. A report that shows closed when the record says open is worse than no report. Nobody edits a closed one later. If a fix did not hold, that is a new non conformance, not a reopened one.